Let us know about changes to your services.
 Add to clipboard  |  Email  |  Print      

Program: Home and Community Care  
Organization: Home and Community Care Support Services South West
Toll-Free: 1-800-811-5146
TTY: 519-473-9626 * 1-800-811-5147
Fax: 519-472-4045
Email: SWAccessIandR@hccontario.ca
Website: www.healthcareathome.ca
Address:
356 Oxford St W
London, ON
N6H 1T3
Intersection: Beaverbrook Ave and Oxford St W
Location: London (West)
Accessibility: Wheelchair Accessible    Wheelchair Accessible
Accessibility Notes: Entrance off Oxford St
Hours:
  AdministrationInquiries and Support
Sun -  8am-8pm
Mon8:30am-4pm8am-8pm
Tue8:30am-4pm8am-8pm
Wed8:30am-4pm8am-8pm
Thu8:30am-4pm8am-8pm
Fri8:30am-4pm8am-8pm
Sat -  8am-8pm

Service Description: Access to health care support at home, at school, or in the community * care coordinators work with people in the community or leaving hospital to determine what help is needed and arrange for care * care is provided in community settings such as the home, school, residential facility or Home and Community Care Support Services community clinic * referral to other community services when appropriate

Services available to eligible patients may include:
  • nursing
  • nurse practitioner
  • personal support
  • physiotherapy or occupational therapy
  • speech and language therapy
  • social work
  • nutrition and food counselling (dietitians)
  • end-of-life care
  • medical supplies and equipment (patient-specific supplies for Home and Community Care Support Services care, such as catheters, ostomy bags, or wound care supplies)
  • access to long-term care homes
  • access to supported living (adult day programs, supportive housing, retirement homes, and assisted living)
  • health support in the school
  • specialized services for people living with specific health conditions
  • referral to other community supports

Information and Referral - Visit thehealthline.ca for online access to Ontario health care information and services or call the telephone referral service at 310-2222 in English or 310-2272 in French
 
Community Nursing Clinics - Nursing services for ambulatory patients at clinics located in the community
 
Health Care Connect - Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by the Home and Community Care Support Services  * Care Connectors work with family doctors and nurse practitioners who are accepting new patients
 
In-Home Services - Health care services to people in their own homes
 
Information and Referral - Provides information on health care services available in the community or in-home * assesses needs of new clients * Connects clients with health care resources
 
Mental Health and Addictions School Program - Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
 
Ontario Telehomecare Program - 6 month telephone coaching, support and monitoring program patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) * equipment provided (blood pressure, weigh scale, pulse oximeter and tablet) to report on health daily * weekly discussions with telehomecare nurse
 
School Health Support Services - Special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction * services are provided within public, private or home-based schools

To invite a provider to participate in Coordinated Care Planning or ask about Coordinated Care Planning for you or someone you support, please email swccp@hccontario.ca

Fees: Covered by OHIP
Application: Call * no referral required for most services * referral through school for in-school services
Eligibility / Target Population: People of all ages who are facing the challenges of age, illness, injury, or disability
Languages: English * French
Language Notes: Availability of reception and services in French varies based on staffing * publications and interpretation services available upon request * French website
Area Served:
South West Ontario  
See Also: Home and Community Care Support Services
Medical/General Rehabilitation
Rehabilitative Care - In-Home

This information was last completely updated on March 19, 2024

Suggest an Update

© 2024, SouthWesthealthline.ca